About Hero

We're Not Just Travel Planners We're Travelers

We're Travelers

Who Became Travel Planners

We don't sell packages. We build trips from scratch for Pakistani families, because we got tired of being treated like a booking number ourselves.

About Zaviamo

How Zaviamo Started

Every company starts with a story. Ours starts with a trip that fell apart.

A few summers ago, Ali booked a family trip to Turkey through a well-known Karachi agency. A 7-day package. Set hotels. Set itinerary. The standard deal everyone gets.

It didn't fit. He asked to add a day in Cappadocia so the family could see the balloons without rushing. "That's not in the package." He asked about halal restaurants for the kids. A shrug. He had a question at 7pm. "I'll get back to you tomorrow." Then the hotel got switched without anyone telling him.

He came home tired and angry, and he called Rahat, his wife, who'd spent years inside Qatar Airways. She said the line that became this company:

"They're not in the travel business. They're in the reselling business."

Packages exist for the agency. Trips exist for the family. They are not the same thing. So we built the agency we wished we'd had that summer. One that listens first. One that builds every trip from a blank page. One that picks up the phone at 11pm. Zaviamo, born in 2025, for Pakistani families across 8 destinations. One family at a time, on purpose.

THE CONVERSATION THAT CHANGED EVERYTHING

A
Alisaid:

"Why is every agency the same? Fixed packages, no flexibility, nobody answers after 6pm."

R
Rahat Sakinareplied:

"Because they're focused on volume, not experience. They want to fit you into their system instead of designing around you."

A
Aliasked:

"What if we started an agency that actually LISTENED to people? That treated every trip like it was our own family traveling?"

R
Rahat Sakinasaid:

"That's exactly what travelers need. Let's do it."

Why Ali cares about Turkey (and every trip)

That frustrating Turkey booking wasn't abstract. It was his own family's vacation on the line. Years of travel across Istanbul, the Gulf, and beyond taught him what breaks when an itinerary is rushed or inflexible. Zaviamo exists so Pakistani families get pacing, halal-friendly options, and honesty, not a PDF that ignores how you actually travel.

Why Rahat’s airline background matters

Years with airlines and passengers in high-stress moments, delays, missed connections, confused families, showed her how much damage bad communication does. She brings that operational calm to Zaviamo: clear documents, reachable support, and plans that still work when the real world doesn't cooperate.

Meet the Team

Ali, Founder

I'm not a travel industry veteran. I'm a business builder who loves travel and got burned by the system. That frustration is why Zaviamo exists. I'm the person you'll talk to when you reach out. I'm the one who'll ask what your kids eat, what time they wake up, and whether your parents need a room on a lower floor. I build the business. Rahat builds the trips.

Rahat Sakina, Co-Founder

Former Qatar Airways professional. Rahat knows the travel and aviation industry from the inside. Flights, layovers, airport logistics, airline partnerships, operator relationships. The knowledge that makes a trip work smoothly? That comes from years of doing it professionally, not from reading brochures. She's the reason Zaviamo can promise something most agencies can't: insider-level planning for every trip.

Talk to us directly. WhatsApp us.

And that's how Zaviamo was born in 2025.

Not from a business plan or market research.
From personal frustration and a simple belief:

Every traveler deserves to be treated like family

Every trip should be as unique as the person taking it.

Every question deserves a response, not tomorrow, but today.

MEET ALI & RAHAT

The people you’ll actually work with when planning your trip.

Travel Designer

ALI QURESHI

Founder

The business builder who got tired of being the customer

I'm not a travel agent and I've never pretended to be. I spent 18 years building businesses and technology, solving real problems for real people. Travel was the thing I loved and the thing that kept letting me down.

I've been the customer who arrived at the wrong hotel. The dad whose kids couldn't find halal food because nobody mentioned it. The husband who couldn't reach his agency on a Sunday. So I built the agency I always wished existed. I'm the person you'll talk to first, and I'm on WhatsApp the whole way through.

WHY I STARTED ZAVIAMO:

I was tired of:

  • Agencies that don't respond for days

  • "Standard packages" that don't fit anyone

  • Hidden fees and surprise charges

  • Being treated like transaction #4782

I wanted to create:

  • An agency that responds in about 30 minutes

  • 100% custom trips designed for each family

  • Transparent pricing with zero surprises

  • Personal relationships with every client

MY ROLE AT ZAVIAMO:

I bring the tech mindset: systems, processes, efficiency, but with a human touch. I personally work with many of our clients to design their trips, and I'm always available on WhatsApp.

When you work with Zaviamo, you might get a message from me at 10pm saying, "I found a better hotel option for you, same price, better location. Interested?"

That's just how I operate.

TRAVEL PHILOSOPHY:

"Your vacation days are precious. Don't waste them on a trip that wasn't designed for you."

FAVORITE DESTINATION:

Turkey (Istanbul specifically: the energy, the food, the history)

TRAVEL STYLE:

Mix of culture, food, and a bit of adventure. I like to explore like a local, not a tourist.

RAHAT SAKINA

Co-Founder · Former Qatar Airways

The airline pro who knows what actually breaks a trip

I spent years inside Qatar Airways, working with thousands of passengers through delays, missed connections, and the moments when travel goes wrong. I know how flights connect, how layovers really work, and where operators quietly cut corners travelers never see.

That's what I bring to every Zaviamo itinerary. Clear documents. Reachable support. Plans that still hold when the real world doesn't cooperate. I'm also the one who answers your "silly" questions, like whether your mother can walk to the hotel from the Haram. They're never silly.

WHY I JOINED ZAVIAMO:

After years in the airline industry, I saw the same problems over and over:

  • Travel agencies booking trips without understanding the traveler

  • Poor communication leaving people confused and stressed

  • One-size-fits-all packages that don't work for anyone

  • No support when problems arise

I wanted to fix this:

  • Design trips around the PERSON, not the destination

  • Communicate clearly, quickly, and kindly

  • Customize everything: pace, activities, meals, everything

  • Be available 24/7 when our clients are traveling

MY ROLE AT ZAVIAMO:

I bring industry expertise and a deep understanding of customer service. I work directly with clients, especially families, honeymooners, and first-time travelers, to design experiences that match their needs perfectly.

I'm also the person who answers your "silly questions" (they're never silly) like:

  • • "What should I pack for Turkey in March?"
  • • "Will my elderly mother be able to walk to the hotel from Haram?"
  • • "Can we get halal food in Azerbaijan?"

I LOVE these questions because they show you care about getting it right. And so do we.

TRAVEL PHILOSOPHY:

"Travel should feel exciting, not stressful. That's our job: to handle the stress so you can feel the excitement."

FAVORITE DESTINATION:

Georgia (the perfect blend of stunning nature, rich history, and warm hospitality that captures everything I love about travel)

TRAVEL STYLE:

Comfortable, well-planned, with room for spontaneity. I believe in quality over quantity, better to see fewer places deeply than rush through many.

What We Stand For

The principles behind every trip we build

FAMILY FIRST

FAMILY FIRST

We treat your trip like our own family is traveling.

Not as a metaphor, literally. When we're designing your Turkey itinerary, we ask ourselves:

“Would this hotel be good enough for my parents? Is this pace too rushed for my kids?”

If the answer is no, we find something better.

This isn't about perfection. It's about care.

LISTEN MORE THAN WE TALK

LISTEN MORE THAN WE TALK

Most agencies tell you what to do. We ask you what you want.

The best trips come from understanding:

  • What excites you?
  • What worries you?
  • What's your pace?
  • What matters most?

Your answers shape everything we design.

QUALITY OVER QUANTITY

QUALITY OVER QUANTITY

We're not trying to be the biggest travel agency in Karachi. We're trying to be the best.

That means:

  • Limited clients per month (so we can give proper attention)
  • Handpicked hotels (we don't use every option available)
  • Thoughtful itineraries (not just check-the-box tourism)
  • Personal relationships (you'll talk to Ali or Rahat directly)

Growth is good. But not at the expense of quality.

HONEST RECOMMENDATIONS

HONEST RECOMMENDATIONS

We'll tell you the truth, even if it costs us money.

  • “That 5-star hotel looks impressive online, but location is terrible. Here's a better 4-star option.”
  • “You don't need 10 days in Dubai. 5 to 6 days is plenty. Save the rest for another destination.”
  • “Skip this overpriced tour. We'll show you how to do it yourself for half the cost.”

Our goal isn't to maximize your spending. It's to maximize your experience.

RESPONSIVE, ALWAYS

RESPONSIVE, ALWAYS

30 minutes or less. That's our response time promise.

During business hours? Usually within minutes.

After hours? By morning at the latest.

During your trip? We pick up immediately.

Because your time is valuable.

And excitement shouldn't wait 3 days for a response.

WE TRAVEL, SO WE UNDERSTAND

WE TRAVEL, SO WE UNDERSTAND

We're not desk-bound agents who've never left Pakistan. Between us we've travelled the region and we only sell what we know. We design from real experience, not brochures.

Why Choose a New Agency Over Established Ones?

Fair question. Here's our honest answer.

We get it. We're new (launched 2025). Other agencies have been around for 10, 20, even 30 years.

So why choose Zaviamo?

WHAT ESTABLISHED
AGENCIES HAVE:

  • Years in business

  • Name recognition

  • Large staff

  • Extensive office setup

WHAT ZAVIAMO HAS:

  • Fresh perspective (not stuck in "this is how we've always done it")

  • Modern technology + personal service

  • Founder-led (you talk to us directly, not junior staff)

  • Hunger to prove ourselves (we work harder because we're new)

THE HONEST TRUTH:

Established agencies got comfortable.

They have systems that work for them, not for you.

They have "packages" because it's easier to sell the same thing.

They have slow response times because they have too many clients.

They have junior staff handle you because founders are "too busy."

We're different because we HAVE to be.

We can't rely on "we've been around forever" to get clients.

We have to EARN your trust with:

  • Better service

  • Faster responses

  • More personalization

  • Direct founder access

And honestly? We prefer it this way.

HERE'S OUR CHALLENGE TO YOU:

Talk to an established agency first.
Then talk to us.

Compare:

  • Response time

  • How much they listened vs. talked

  • How flexible they are with customization

  • Whether you talked to a founder or junior staff

  • How excited you feel about your trip

Then decide.

We're confident in our approach.

Because we know what travelers want we're travelers ourselves.

The Zaviamo Promise

When you work with Zaviamo, you get:

30-MINUTE RESPONSE TIME

Text us at 2pm or 10pm. We'll respond within 30 minutes during business hours, by morning if after hours.

DIRECT FOUNDER ACCESS

You'll work with Ali or Rahat personally, not a junior assistant who doesn't know the destinations.

100% CUSTOM ITINERARIES

No "Package A" or "Package B". Everything designed specifically for YOUR interests, pace, and budget.

ITEMISED PRICING

Itemized quotes showing exactly what you're paying for. No hidden fees, no surprise charges.

24/7 SUPPORT DURING YOUR TRIP

Flight issues? Hotel problems? Lost in Istanbul? Call us anytime. We'll fix it immediately.

HONEST RECOMMENDATIONS

We'll tell you what's worth it and what's not, even if it means we make less money. Your experience matters more.

UNLIMITED REVISIONS

Don't love the itinerary? Tell us. We'll adjust until it's perfect. No additional charges for changes.

FAMILY-FIRST APPROACH

We design every trip like our own family is traveling. Because that's exactly how we think.

If we don't deliver on these promises?

Tell us. We'll make it right.

That's not just marketing talk. It's how we operate.

How we plan your trip.
(Step by step.)

Most agencies send you a PDF and ask for a deposit. We do it differently.

STEP 1: YOU REACH OUT (10 minutes)

Message us on WhatsApp, call, or drop into the office. Tell us where you want to go, when, and who's coming. Three lines is enough to start.

STEP 2: WE LISTEN & DESIGN

We ask the questions a package agency never bothers with. Prayer times, kids' ages, what you hated about your last trip. Then we build a custom itinerary from a blank page and send it inside 24 hours.

STEP 3: WE REFINE TOGETHER

Read it slowly. Tell us what to swap, move, or cut. We re-cut it free, as many times as it takes. No pressure, no fake deadline.

STEP 4: WE BOOK

Once you love it, pay the deposit and we lock it in. Flights, hotels, transfers, and your visa, all handled. You get a paid receipt with every line itemised.

STEP 5: WE SUPPORT

Before you fly, you get a pre-departure brief and all your documents in one place. During the trip, we're one WhatsApp message away, any hour.

STEP 6: YOU TRAVEL

You travel the trip we built together. Flight delay, hotel issue, a sick kid at midnight? You message us, we move. Not a call center. Us.

STEP 7: YOU SHARE FEEDBACK

When you're home, tell us what worked and what didn't. We save it to your file, so the next trip you book with us is even more yours.

We're building our reputation one family at a time.

Zaviamo is new. We're not going to pretend we've served thousands of families. We haven't. Not yet.

What we can tell you: every family that trusts us gets our full attention, our personal WhatsApp, and a trip built specifically for them.

Your first quote is free. Zero obligation. See the difference for yourself.

WHY BOOK YOUR TRIP

PLANNING

CALL TODAY?

We're a small, personal operation by design. The best time to start planning your dream trip? Right now.

Get my free custom quote

BEST FLIGHT PRICES ARE USUALLY 4-8 WEEKS IN ADVANCE

(Last-minute bookings cost more)

POPULAR TRAVEL DATES FILL UP FAST

(Especially UAE during events, Turkey in spring/fall )

WE ONLY TAKE LIMITED CLIENTS PER MONTH

(So we can give each family the attention they deserve)

VISA PROCESSING TAKES 2-4 WEEKS

(The sooner you start, the sooner you travel)